For some nostalgic reason I still subscribe to the daily newspaper. A couple weeks ago they added a cover-wrap ad to the homepage….errr….front page. Sure it only takes a couple seconds to remove the annoying wrap but that’s not the point. The point is that they are interrupting me and the brand being advertised receives my ire. So while they are intending to drive awareness and sales they are actually doing the opposite. When will traditional advertising learn that interruption marketing is yesterday’s news…oh yeah, they are yesterday’s news.
I’m a longtime American Airlines frequent flyer so they sent me an email about their new small business travel rewards program. Typically I hit delete in a nano second on the dozens of marketing emails I get daily, but something in the American email caught my eye so I opened it.
In few cases like this where I open the video I usually close in seconds because it misses the mark [too boring, off target, of no use, etc. etc.]. But in this case American did a super job of using humor about business jargon to draw me in and keep me watching until the end.
Congrats American, you did a rare thing which is to make a good promotional video. Who is your agency? I’d like to talk with them.
I enjoyed participating on the Local marketing panel at The Local Social conference sponsored by Advice Interactive Group. My fellow panelists shared great insights on the convergence of search, social, mobile and local marketing. And the keynotes by Mike Grehan, CMO of Acronym and Larry Kim, founder of Wordstream, were outstanding. Be sure to follow both of those gents on twitter.
As a longtime B2B marketer and software user I’ve developed a big pet peeve about bad UX/UI.
Every single B2B software user is also a consumer who uses leading consumer sites and apps on an hourly basis. So I find it perplexing that many B2B product managers don’t understand that their users have been “Amazonified” in terms of expectations for ease of use and experience.
B2B product managers need to up their UX game to B2C levels. The starting point is user centered design with detailed personas and user requirements. I’m no UX expert so I like this graphic by Pascal Raab which does a great job of explaining all the basics. Now we just need more product managers to see the light.
Remember the School House Rock videos that played during Saturday morning cartoons? Yes, I know that question dates me, but honestly those videos still stand up today. Some of my favorites were:
Taking the same approach as “I’m Just a Bill”, our latest infographic shows the long journey of how a consumer turns into a customer of a local business. It includes the steps that businesses should be taking to prevent lead leaks and squeeze more ROI from their sales and marketing budgets.
Back to school season means brushing up on the three Rs – writing, reading and arithmetic so I’m sharing this marketing math infographic by Aberdeen Group. It shows the typical conversion rates at each stage of the marketing and sales funnel.
It’s been a while since I took arithmetics but if my calculations are correct it takes over 3,000 website visitors to get just 1 closed deal. Breaking it down, that’s 3,000 visitors to get: 150 contacts, 33 MQLs, 12 SALs, 4 opportunities and 1 closed deal.
This goes to show 3 things:
- How narrow and steep the funnel really is for B2B marketers
- How you need to measure your lead gen funnel against benchmarks or you’ll have no idea what to focus on
- How critical it is to optimize every conversion point and fix lead leaks in your funnel
Speaking of leaky funnels, go check out www.dontleakleads.com and use our marketing math calculator to see how small changes in conversion can make a big impact on your bottom line.
If it’s so easy then why don’t more businesses do it? Maybe they have stage fright or maybe they don’t know about the smart phone apps that make it a no brainer. Check out this blog post by my team that covers the basics of video marketing and then give it a shot.
By way of example, I’m sharing my “selfie” video that I created in 5 minutes using pictures from my family vacation to Italy. No, I’m not selfie obsessed, I did this as a fun way to document all the cool places we went and to annoy my teenage daughters by doing something they think that only cool kids should do.
Anyway, for your business you could easily use your phone to take some pics of your store, employees, new products, community service projects or completed jobs. Then you use an app like PicFlow to select the pics, add a soundtrack and voila 2 minutes later you’ve got a video. Imagine a kitchen remodeler showcasing many of his completed jobs each month in the same way I put together my selfie-montage. It would definitely bring his business to life with a side benefit of helping him drive better SEO and social sharing by posting the videos on key sites like YouTube, Facebook, Twitter, Google Plus and so on. #RLNow
We just published a great new ebook with the new rules for good SEO. The ebook lays out four practical strategies and a handy checklist that you can use to modernize your SEO efforts and drive a much higher return on investment.
You can download the ebook here.
P.S. check out the embedded stats about SEO that you can tweet right from the page of the ebook.